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Consumer Identity and Access Management (CIAM) 

Responsible Solutions for Creating Positive Consumer Experiences

July 2021 EMA Research Report Summary
By Steve Brasen

Modern business success, by any measure, is reliant on the positive experiences of consumers during digital engagements. Consumer identity and access management (CIAM) processes and solutions govern the execution of processes for enabling consumer access to digital resources while ensuring security and compliance requirements are responsibly met. To help identify optimal solutions and best practices in support of CIAM objectives, EMA conducted survey-based research of organizations actively employing CIAM
solutions.

 

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In this report, you can read more about

...Understanding Consumer Identity and Access Management (CIAM)

...CIAM Solution Adoption 

...Challenges to CIAM Security

...Achieving Business Success with CIAM